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Portfolio

Here are some examples of my work. Unfortunately, I can't go into detail on client-confidential work but I'm happy to talk about the process and key outcomes.

Project Snapshots

A quick overview of selected projects (click on image to enlarge).

HEALTHCARE | EPILEPSY MANAGEMENT PLATFORM

    Epsy is an epilepsy management platform that emerged from a corporate innovation sprint and was launched in the US and UK in 8.5 months.

    FINANCIAL SERVICES | US PAYMENT PROVIDER

      A US payment infrastructure provider set up an internal incubator to explore new opportunities in the B2C market.

      HEALTHCARE | US BIOPHARMA
      ‍

        A multinational biopharma company was looking at new approaches to connect with Healthcare professionals.

        TECHNOLOGY | US FAANG COMPANY

          A major technology company  embarked on a major transformation across sales strategy, business processes and technology.

          FINANCIAL SERVICES | INDONESIAN CONSUMER BANK

            An Indonesian Top 6 bank set out to create a retail banking app to attract Gen X and Gen Y customers that were difficult to reach via their traditional branch network.

            GOVERNMENT | PUBLIC HEALTHCARE SERVICES, AU

              A newly established government agency responsible was looking for better ways to engage with plan participants and providers across digital and service delivery.

              AUTOMOTIVE | AUTOMOTIVE MANUFACTURER, AUSTRALIA

                An iconic car manufacturer had to innovate around their around their go-to-market strategy and distribution model.

                GOVERNMENT | PRECINCT DEVELOPMENT, AUSTRALIA

                  As part of a new multi-million dollar Civic Center development, the city council wanted to create a citizen engagement strategy.

                  EDUCATION | NAVA College Entrepreneurship Program

                    The program is part of a larger 2-year 'Exponential Entrepreneurship Program' at NAVA College that teaches students entrepreneurial skills.

                    Project Deep Dives

                    All
                    Strategy & Transformation
                    Innovation & Portfolio Growth
                    Product Development
                    Training & Mentorship
                    Innovation Challenges
                    Training & Mentorship

                    Coming soon...

                    I'm currently in the process of adding additional case studies

                    Read More

                    Who I've worked with ...

                    Testimonials

                    Kristin Krajecki

                    VP - Customer Strategy & Insights, Visa Garage - Visa's Internal Venture ARM

                    Count yourself fortunate if you get to work with or have Pam as a part of your network. I’ve had the pleasure of having Pam on my team in the Visa Garage and she is an incredible self-starter who dives into ambiguity with curiosity, tenacity, and extreme competence in new business creation. She is dedicated to her team and brings everyone together in true collaboration. Perhaps what stands out most is Pam's consistent willingness to go the extra mile without ever being asked to do so. She showed this multiple times across projects, including stepping into tasks outside her immediate area of responsibility. If the task needed to get done, Pam stepped up to make things happen.

                    Sevara Mallyn

                    Principal Product Manager, Visa Garage - Visa's Internal Venture ARM

                    I have been lucky to work with Pam at Visa building new businesses for the company. Pam is a brilliant strategist and team facilitator. I was consistently impressed with her creative and thoughtful approach to solving complex and challenging problems. She is able to look at situations from different angles and present multiple approaches to achieve results. She can strategically think through business needs at a 10,000 foot level, but also equally able to dig into the minute details when necessary. Pam is dedicated and persistent in delivering high quality work, ensuring the full team always put their best foot forward when presenting to C-Suite leaders. I can't say enough about how much I enjoyed working with Pam and know she will be an incredible asset to any team.

                    Grace Davey

                    Partner & Director at BCG Digital Ventures

                    During the project I saw Pam grow into a confident leader within the team. She communicated her findings clearly and integrated solution-based thinking into all of her team presentations. She absorbed data from the field, and drew logical and well-founded conclusions. She was open to the views of other and sought out advice when needed. As a testament to her work, the current design for our medical digital app is receiving fantastic reviews from the user base. and is currently the No. 1 Epilepsy app on the US App store.

                    Matt Brown

                    Lead Engineer at BCG Digital Ventures

                    Pam was incredible to work with on Epsy - her commitment to (and advocacy for) building a product that would be loved by the patients was unwavering. She consistently worked across cohorts, going beyond her role to drive the design and iteration of key product features (HCP report, medication reminders, etc) and leading customer success (being the "go-to" person for our MVP users) throughout incubation - including working closely with engineering to ensure product outcomes. Her work output is always of the highest quality, and she is exceptional at trading off completeness with attention to detail. The insights she gathers have been a critical input into the broader product development process.

                    Mark Stormont

                    OC&C ConsultantS

                    I have worked with Pam on consulting projects in both healthcare and social technology, most recently with Google. As the Project Lead on both projects, her outstanding roadmapping skills made initial project stages smooth and swift and her leadership probably catalysed the early output of the teams by ~200%. During projects she offers excellent council. When team members are stuck she draws on macro perspectives, absorbs information quickly, and helps clarify insights into salient points for the client.Pam has a natural hunger of knowledge and approaches changing the world with an infectiously graceful air and she will be a valuable asset to every team and every project.

                    Peter Bauld

                    Head of Operations, Deloitte Digital

                    Pam's experience spans across business strategy, innovation, customer experience, UX design, brand design and consumer behaviour research. Pam is a real asset to the Deloitte Digital business and was my go to for a range of projects having experience over so many fields made her a vital addition to the team.Pam is a highly dedicated and motivated individual who the team could always rely on to bring a wealth of knowledge and personal experience to the table.I would highly recommend Pam for all things digital and look forward to working with her for years to come.

                    Davy Renny

                    National Managing Director Tribal Australia | 40 under 40 Campaign Asia 2021 | Ex-Deloitte

                    Pam is the pinnacle of a rounded professional. Her analytical and creative mindset make her perfect for innovative problem solving and delivery. A truly inspirational professional that delivered for me time and time again.

                    Andrew Galvin

                    OX Consulting

                    Pam is a Social Media expert – developing and implementing social media strategies for organisations, products and services and events. Pam created a targeted social media campaign for the Australian Computer Society (ACS) annual event that utilised the primary Social Media channels, Gamification apps and video distribution channels to build the event audience. As a result ACS YITcon14 was fully sold, Social Media impression was approximately 500,000 with the event video being viewed over 200,000 times. We have worked with Pam over the last year and have found her to be professional, results driven and a pleasure to work with. I strongly recommend her as a Social Media expert.

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                    About Me

                    I am a multi-disciplinary Strategy, Product, and Transformation leader, who thrives on coaching teams through complex business challenges to help organizations drive towards a more sustainable, equitable, and diverse future without loosing sight of tangible bottom-line impact.

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